Orders

Can I purchase your knives in-store or only online?

We mainly focus on B2B. If you wish to purchase samples or a small quantity for personal use, please contact us at info@dtytknife or fill out the form online here to get in touch with us.

How can I place an order?

Please send an inquiry to our email info@dtytknife.com to tell us your requirements or fill out our online form here.

What is your payment terms?

Our payment terms is 30%deposit before production and 70%balance before the shipment.

Products

Do you offer laser engraving customization on your products?

Yes, we offer this service for free (maximum 15 letters) in the dedicated space. please fill out the form found here to tell us your requirements.

What is your minimum order quantity?

Our minimum order quantity is 300PCS per item. But we will always prepare some stock of the hot selling design then it will require a low MOQ for you to try.

How long can I get a sample?

Normally we could ship out the sample within 7days if they are in stock. For the custom design samples,it will take about 30-40days on production.

What is your lead time for the bulk order?

Except the stocked products can be shipped out in a short time. Normally ,our basic production time of kitchen knife is 35-40days, outdoor knives will take 45-50days.

Are your knives suitable for food use?

All our outdoor knives are NOT intended for use with food and are therefore exempt from the provisions of European Regulation EC 1935/2004 and Legislative Decree 29/17 and subsequent amendments. But all our kitchen knives could pass EC 1935/2004,LFGB and FDA certification.

Shipping

What are the shipping times?

We could arrange the shipment for you using different kind of shipping methods. International express, by AIR,by SEA or by Train door to door.

Customization

If I want to customized my own design, how can I do that?

Please send your design or all your requirements to our email info@dtytknife.com or If you want us to offer you some suggestions,directly emails us or fill out the online form here.

If I want to customize, which details can I customize?

You could choose just engrave your logo on the knife blade. Except this,you could change all the material, blade steel,handle material, blade shape, box design, box color,package method and so on.


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